Volunteer at the world shop
We're always aiming to provide a great shopping experience for our customers, and we couldn't do it without our hard-working staff and volunteers.
world shop returns policy
We would like to be able to offer cash refunds for unsuitable purchases but as a small independent charity we are not in a position to do so. We are happy to exchange the product or issue a credit note as long as the item is returned in its original condition and suitable for re-sale. You must provide proof of purchase with an itemised till receipt. We cannot exchange earrings in the interest of hygiene.
refunds for faulty goods
If your product is faulty you are entitled to return the item for a refund, exchange or credit note as long as the return is made within 30 days. You must provide proof of purchase with an itemised till receipt. If you have any queries about the above please speak to the Shop Co-ordinator.